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We monitor all customer systems internally or externally hosted. This means we know when your website is down usually before your web host does. We perform this as a Value Added service for all of our customers because experience has shown that it pays to have the information about a downed system before users call about it.
We check for email server blacklisting against the spamhaus.org Zen list, catching email outages before they reach a critical level. We check for ambient server room temperature, domain name expiry date (this does happen), SQL databases, Citrix licenses in use the list goes on.

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